Blackberry 10 - Disable Private Browsing Mode

Blackberry 10 - Hollywoodbets - Disabling Private Browsing

Hollywoodbets customers using the Blackberry 10 OS on their devices have reported that the current Hollywoodbets mobisite was not functioning correctly after the introduction of our new features. The most common error reported was the site was not responding when selecting countries within the sport betting options or Lucky Numbers draws. We have discovered the issue is caused by the browser settings on the phone are set to "Private Browsing". When this setting is disabled and used in standard mode, the site functions correctly! Below we show you how to disable the private browser on the Blackberry 10 OS.

Step by Step to disable Private Browsing:

1. Select the browser icon from the menu
2. Click on the 3 dots menu button in the bottom right hand corner
3. Click on Settings
4. Click on Privacy and Security
5. Make sure that Private Browsing is switched to off
6. Once you have completed the steps outlined above, please close and re-open the browser and proceed to m.hollywoodbets.net.
The mobisite will now function correctly!

View the above step-by-steps with screenshots below.

Step by Step to disable Private Browsing
Screenshots:

1. Select the browser icon from the menu

Blackberry 10 - Hollywoodbets - Disabling Private Browsing - Select Browser

2. Click on the 3 dots menu in the bottom right hand corner as depicted below:

Blackberry 10 - Hollywoodbets - Disabling Private Browsing - Select menu button

3. Click on Settings:

Blackberry 10 - Hollywoodbets - Disabling Private Browsing - Select settings

4. Click on Privacy and Security

Blackberry 10 - Hollywoodbets - Disabling Private Browsing - Select Privacy and Security

5. Make sure that Private Browsing is switched to off!

Blackberry 10 - Hollywoodbets - Disabling Private Browsing - Turn off Private Browsing

6. Once you have completed the steps outlined above, please close and re-open the browser and proceed to m.hollywoodbets.net. The mobisite will now function correctly!

For more assistance, contact the Hollywoodbets Helpline on 08600 42387.

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