Changed Email Address has blocked my Login

I have changed my email address on my profile, and now I cannot login to my account. How do I sort this out?

When you change your email address on your account, your password is reset.

In order to receive a new password, click on the link that says Lost Password, enter your new email address into the entry box, and click submit.  For steps on how to do this click here!

This will send a new password to your new email. Once you have logged in with the new password, you will be able to change it under your profile settings. For steps on how to do this click here!

If you still have problems, then please contact our helpline on 08600 42387 or email them on