New FICA Regulations and How to Submit Them

New FICA Regulations

Learn about our new FICA regulations and how it makes creating your Hollywoodbets account quick and easy. Learn more below:

New FICA regulations are making registration with Hollywoodbets much easier! If you register with us now, you will get a R25 sign up bonus that you can use immediately within 24hrs after you have registered with Hollywoodbets. Terms and conditions apply. 

You can submit your ID via:
FICA Self-Service Website - Upload Yourself! 
Email -
Drop Off - At your nearest Hollywoodbets branch.

For those that are required to send their proof of address, please send the following along with your Identity Document to


Proof of Identity:
  • ID copy, Passport or Driver’s License 
  • Identity Documents must be clear i.e. the information and photo must be visible.

Where Applicable, use the following guidelines. 

Checklist for proof of address:
  • Initials on the proof of address must correspond with the ID book 
  • A client proof of address must contain the residential address only (Postal address not acceptable)
  • Proof of address must have a date (If it does not contain a date it will not be accepted)
  • If a client stays with their parent/renting, the parent must fill in a confirmation form stating that they reside with the client/renting. This form must be accompanied by proof of residence under the owner of the residence.
Accepted proof of  address:
  • Utility Bill (less than 3 months old)
  • Bank statement (Less than 3 months old)
  • A lease or rental agreement (Less than 1 year old)
  • A municipal rate & taxes invoice (less than 3 months old)
  • Mortgage statement (less than 6 months old)
  • Telephone account or other fixed-line provider (less than 3 months old 
  • An official tax return (less than 1 year old)
  • A recent life insurance policy issued by an insurance company (Less than 1 year)
  • Recent correspondence from a body corporate or share-block association (Less than 1 year)
  • A valid television license documents (Less than 1 year)
  • A registered residential address confirmation inserted in the customers Identity Documents 
  • Recent motor vehicle license or documentation(Less than 1 year)
  • A letter from a Municipal authority confirming that an individual is permitted to reside on communal land (Less than 3 months)
  • If you currently live with someone, and your proof of residence is in someone else's name, you will need to fill out a Co-Habitation Form and submit with your FICA documents. Download the form by clicking the link HERE

For more information please contact our FICA team on 087 353 7634, or email them