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What is FICA? How Do I Submit FICA Documents?

Learn about FICA and how you can easily submit your documents to Hollywoodbets.

Learn about FICA, what it is, and why you need to submit it to activate your account, or make a withdrawal. Learn about our new FICA regulations and how it makes creating your Hollywoodbets account quick and easy. Also learn what documents are required, and how to submit them quickly and easily. 

How to Submit your FICA docs:

Submit FICA document to Hollywoodbets

New FICA regulations are making registration with Hollywoodbets much easier!

If you register with us now you will receive a R25 sign-up bonus that you can make use of within 24hrs. Terms and conditions apply.

You can submit your ID via:

FICA Self-Service Website – Upload Yourself! 
Facebook Private Message – Hollywoodbets Page.
You can head to your nearest Hollywoodbets branch and one of our Team Members will assist you.


Proof of Identity:

  • ID copy, or Passport
  • A driver’s license will only be accepted as a supporting document for customers who only have a temporary ID or their ID documents is damaged.
  • Identity Documents must be clear i.e. the information and photo must be visible.
  • Please provide a colour copy or clear photograph of the document as shown below.
  • Remember, if you’re using a Smart ID Card, to send through a picture of both the front and back.

Where applicable, use the following guidelines. 

Learn more about the FICA Act via the official document here. Please note that updates to this document can be found on the FIC website, and is subject to change.


To qualify for the sign-up bonus, the customer must sign up for an online/mobile betting account.

In order to participate, the individual must be over the age of 18.

A limit of one account per customer applies.

ID numbers entered on registration will be verified by Hollywoodbets nominated verification tool at the time. If the verification tool fails to recognise a customer’s registration, Hollywoodbets has the right to request documents (see point 9) before processing the registration.

R25 Sign-up bonus must be used within 24 hours of account activation or it will be forfeited.

Persons who have signed up successfully but have not yet submitted FICA documentation can also participate.

The account holder will not be entitled to withdraw the R25 out of their account until the funds have first been bet and turned over in full.

The account holder must submit his/her FICA documentation, be FICA compliant and have his/her FICA documentation approved before the first withdrawal can be requested/ approved. “FICA” means the Financial Intelligence Centre Act, Act 38 of 2001 as amended.

The term “FICA documentation” in point 8 is used to refer to a valid South African identity document or valid foreign passport and proof of address not older than 3 months and in the customer’s name. Examples: municipality bill/electricity bill, bank statement and retail account statement etc.

The bonus credited cannot be wagered on both markets in the same event. This includes betting on Lucky Numbers (High/Low), To Bat First, To Kick-Off First, or any markets related to an event of the sort as deemed by Hollywoodbets in its sole discretion. Any accounts found doing this will have their bonus revoked, and Hollywoodbets will not be responsible for any losses that are incurred.

Betting on individual markets with odds of less than 5/10 (0.5 decimal) will not be deemed to be compliant.

Abuse or irregular activities noted at Hollywoodbets’ discretion will result in the bonus being revoked.

Hollywoodbets reserves the right to revoke this promotion at any time and without cause or notice.

Hollywoodbets reserves the right to change any of its terms and conditions at any time and without cause or notice.

Every Hollywoodbets account holder participating in the promotion shall be deemed to have acknowledged and accepted the rules by virtue of their participation.

Suspicious and/or fraudulent activity will be reported to the Financial Intelligence Centre for criminal investigation/s to proceed.

These terms and conditions are also available by phoning 087 353 7634 (standard Telkom rates apply) or emailing [email protected].

For more information please contact our FICA team on 087 353 7634

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