What is FICA? How Do I Submit FICA Documents?

New FICA regulations are making registration with Hollywoodbets much easier!

If you register with us now you will receive a R25 sign-up bonus that you can make use of within 24hrs. Terms and conditions apply.

You can submit your ID via:

FICA Self-Service Website – Upload Yourself! 
Facebook Private Message – Hollywoodbets Page.
You can head to your nearest Hollywoodbets branch and one of our Team Members will assist you.

ACCEPTED FICA DOCUMENTS AND CHECKLIST

Proof of Identity:

• ID copy, or Passport
• A driver’s license will only be accepted as a supporting document for customers who only have a temporary ID or their ID documents is damaged.
• Identity Documents must be clear i.e. the information and photo must be visible.
• Please provide a colour copy or clear photograph of the document as shown below.
• Remember, if you’re using a Smart ID Card, to send through a picture of both the front and back.

R25 SIGN UP BONUS: TERMS AND CONDITIONS

1. To qualify for the sign-up bonus, the customer must sign up for an online/mobile betting account.
2. In order to participate, the individual must be over the age of 18.
3. A limit of one account per customer applies.
4. The account holder will not be entitled to withdraw the R25 out of their account until the funds have first been wagered and turned over in full at odds of 5/10 (0.5 decimal) or greater.
5. ID numbers entered on registration will be verified by Hollywoodbets nominated verification tool at the time. If the verification tool fails to recognise a customer’s registration, Hollywoodbets has the right to request documents (see point 9) before processing the registration.
6. R25 Sign-up bonus must be used within 24 hours of account activation or it will be forfeited.
7. Persons who have signed up successfully but have not yet submitted FICA documentation can also participate.
8. The account holder must submit his/her FICA documentation, be FICA compliant and have his/her FICA documentation approved before the first withdrawal can be requested or approved. “FICA” means the Financial Intelligence Centre Act, Act 38 of 2001 as amended.
9. The term “FICA documentation” in point 8, is used to refer to a valid South African identity document or valid foreign passport.
10. The bonus credited cannot be wagered on both markets in the same event. This includes betting on Lucky Numbers (High/Low), To Bat First, To Kick-Off First, or any markets related to an event of the sort as deemed by Hollywoodbets in its sole discretion. Any accounts found doing this will have their bonus revoked, and Hollywoodbets will not be responsible for any losses that are incurred.
11. Betting on individual markets with odds of less than 5/10 (0.5 decimal) will not be deemed to be compliant.
12. Free Spins are only valid once per user on their first login to a Habanero game.
13. Free Spins are only available on Hot Hot Hollywoodbets, Hot Hot Fruit, and Rainbow Mania.
14. Free Spins are subject to expire if not utilized within 24 hours after claiming.
15. Free Spins are valid from 07 February 2022 to the completion of the promotion which will be decided by Hollywoodbets.
16. Free Spins are fixed at 60c per spin.
17. Total number of spins is fixed at 50 spins, per player, once during the course of the competition.
18. Winnings from Free Spins are to be turned over/wagered 5 times on Hot Hot Hollywoodbets, Hot Hot Fruit and Rainbow Mania before a withdrawal can be made.
19. Maximum real money payout is limited to R1 200 per player.
20. Winnings from Free Spins will be credited to main wallet once the wagering rule is met.
21. The promotion is intended for recreational purposes and for Hollywoodbets customers only. Should anyone be seen to be abusing the spirit of the promotion, Hollywoodbets reserves the right to withdraw any prize awarded, along with disallowing that account holder from participating in future promotions.
22. This offer is only available once per client, per household, per account, per IP address. Syndicate betting is prohibited, and any customers found to have attempted to open duplicate accounts will not qualify for the promotion.
23. Every Hollywoodbets account holder participating in the promotion shall be deemed to have acknowledged and accepted the rules by virtue of their participation.
24. Free Spins are subject to the applicable Hollywoodbets Terms and Conditions.
25. Abuse or irregular activities noted at Hollywoodbets’ discretion will result in the bonus being revoked.
26. Hollywoodbets reserves the right to revoke this promotion at any time and without cause or notice.
27. Hollywoodbets reserves the right to change any of its terms and conditions at any time and without cause or notice.
28. Every Hollywoodbets account holder participating in the promotion shall be deemed to have acknowledged and accepted the rules by virtue of their participation.
29. Suspicious and/or fraudulent activity will be reported to the Financial Intelligence Centre for criminal investigation/s to proceed.
30. These terms and conditions are also available by phoning 087 353 7634 (standard Telkom rates apply) or emailing [email protected].
31. For more information please contact our FICA team on 087 353 7634, or email them [email protected]